If you want the operator to decide where each print job will be sent, you can follow these steps.
This will force the ‘Printer Error’ window to display on every print job linked to this printer.
From there, you select the backup printer where you want the job to be printed.
Create a new printer in Network Printers called ‘DUMMY’ and set the connection as Ethernet and make sure the IP Address field is blank.
Add the other printers to the database you want to use, making sure that the option ‘Use in Backup Printer List’ is selected.
Drag the ‘DUMMY’ printer into every location where you require the operator to select where the print job will be sent.
In our example, we have linked the ‘DUMMY’ printer to both our Coffee and Kitchen printing sections.
We have also created both a Coffee and Kitchen printer.
This is an extreme example and could slow customer service in a real world situation.
After each sale that includes a print job we want directed, the ‘Printer Error’ window will display, where you can select which printer you want to direct the job to.
